Equipment deposit policy
Some rental items carry a deposit. If a deposit is required to reserve an item for your event, this deposit is in addition to any other deposits required for your order, and is non-refundable or transferable in the event of a cancellation. Rental cost of the item is paid at the time of customer pickup or prior to delivery in accordance with payment policies. Once the item is returned and all of the included accessories are accounted for, the deposit will be refunded in full.
This applies to equipment such as:
- DIY Tents
- Dunk tanks
- Concession machines
Order deposit Policy
A deposit equal to 50% of the total will be required to reserve orders.
Tent Order Deposit Policy
Deposits are taken for reservations with tents in accordance with the Order Deposit Policy. For orders that are placed with one or more tents reserved, 50% of the rental rate of the tent(s) is non-refundable and non-transferrable.